Online

General

• ACA Explanation Attachment for 8962 Rejection
• Medicaid Waiver Payment 2014-7
• Adding interest and dividend statements to Gannon Online templates
• Cannot override entries in Gannon Online
• Clearing Sent e-files
• Deleting Returns - VIDEO INCLUDED
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Errors

• "Not a Licensed User" When Logging In
• E-File Validation Errors
• Forms not staying in Gannon Online templates
• Gannon Online freezes
• Not getting Email
• Rejection F8962-070 - 8962
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Printing

• Blank PDFs printed
• Creating Mailing Labels
• No available printers when configuring printer for Online Check Printing in Internet Explorer.

E-Filing

• E-Filing in Gannon Online - VIDEO INCLUDED
• E-Signature Status
• Sending State-Only E-Files
• State Extensions

Setup

• Add/Create New Users in Online Software
• Carryforward in Online
• Client Letters with Templates to use - VIDEO INCLUDED
• Creating a Desktop Shortcut for the Online Software - VIDEO INCLUDED
• Customizing the Mobile App
• First Time Login
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