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  1. Gannon Service Bureau
  2. Online

Online

Articles here assist with our Online Tax Software

General

  • Adding interest and dividend statements to Gannon Online templates
  • Cannot override entries in Gannon Online
  • Clearing Sent e-files
  • Deleting Returns - VIDEO INCLUDED
  • Entering punctuation in Gannon Online
  • Forms Tree - Forms List
See all 19 articles

Errors

  • "Not a Licensed User" When Logging In
  • E-File Validation Errors
  • Forms not staying in Gannon Online templates
  • Gannon Online freezes
  • Not getting Email
  • Rejection F8962-070 - 8962
See all 7 articles

Printing

  • Blank PDFs printed
  • Creating Mailing Labels
  • No available printers when configuring printer for Online Check Printing in Internet Explorer.

E-Filing

  • E-Filing in Gannon Online - VIDEO INCLUDED
  • E-Signature Status
  • Sending State-Only E-Files

Setup

  • Add/Create New Users in Online Software
  • Carryforward in Online
  • Client Letters with Templates to use - VIDEO INCLUDED
  • Creating a Desktop Shortcut for the Online Software - VIDEO INCLUDED
  • Customizing the Mobile App
  • First Time Login
See all 14 articles
Gannon Service Bureau